The following explains how to configure your POP3 email account to leave a copy of the message on the mail server. Our mail servers support POP3 connections through a third party program like Outlook. When you view your email through Outlook the messages are downloaded off the server and onto your local computer. Some third party programs have an option called ‘Leave a copy of messages on the server’. This option allows you to download your email to your local computer and leave a copy on the mail server so that you can still view your email through the webmail interface. This option needs to be configured manually.
Note: These instructions pertain directly to Microsoft Outlook but other mail clients can be configured in a similar manner.
To configure the ‘Leave a copy of messages on the server ‘ option, please follow these steps:
1. From the Tools Menu, Select E-mail Accounts.
2. Select View or change existing e-mail Account.
3. Select your mail account and click Change
4. Click More Settings.
5. Click the Advanced tab.
6. To enable this option do the following:
Check Leave a copy of messages on the server.
Check Remove from server after # days to delete the messages from the server older than the specified number of days
Check Remove from server when deleted from ‘Deleted Items ‘ to synchronize the messages in your inbox with the messages on the server.
7. Click Ok.