OK so about a month ago, a friend of mine was trying to promote her daughters acting career on Twitter. She asked me if I would help her create a Twitter profile page for her daughter. Of course I obliged and jumped right on it. Well OK maybe I waited a week or so. When the twitter profile Page was complete,@pamelastar313 We decided to get her family and friends who were on Facebook to become followers on twitter. This seemed like an easy task. So started my long journey into the Facebook den of inequity.
One by one I started sending her friends messages to let them know that they needed to become followers of her Twitter profile. When I got to about the 5th message, I got a pink box pop up and here is what it said: “Facebook systems determined that you were repeatedly using the same feature in a short period of time. Your activity caused your account to be flagged as potentially abusive. Once you close your warning, you must significantly slow down or stop this behavior. Further misuse of site features may result in a temporary block or your account being permanently disabled”.
After reading that message I decided I should stop.
A few days later I logged into my account and I got the most dreadful and feared words in all of Facebook: “Your Account Has Been Disabled”. Now I am sure if this has happened to you, I bet you did exactly what I did after reading those words. It probably happened in this order:
1. Thought maybe I typed in the wrong password. Not!!!
2. Maybe I typed in the wrong password again. Not!!
3. Hmnnn Am I using the right user name..Yessss
4. OK right about now you panic and totally forget about the message you got a few days before that.
5. You wait a few minutes and try it again.. Ohhnoooo 
I could keep going on and on. Eventually you email them and wait a few days or maybe even a few hours before trying again. At some point you admit to yourself that you are addicted to Facebook or as I say “Crackbook” and you cannot live without it.
I am going to take you through the process I had to endure for 3 weeks before I got my account back. During that time I used my personal account. But my mission was to get back my Social Media networking account. I mean come on now…seriously.. I had over 730 friends on this account. This account was also the one I used for my Fan page www.facebook.com/prundergroundconnect. I was not about to lose it. I was going to put up a respectable fight to get my account back.
Eventually after 2 emails from me and 2 emails from them I had my account restored. After it was restored I went to their forum and I kept reading about so many cases that were similar to mine. There were so many people really upset to have had their accounts disabled. Everyone of these people were seeking answers. The problem was that Facebook was not giving them the right answers. Here are some of the Excerpts of what I read:
“Frustrating!!! I cannot find contact information to email Facebook – anyone have the place to email?”
“She hasn’t done anything for her account to be disabled. Both of us have been sending emails, but there is no response. Please fix her account.”
“Any help to reactivate it or explanations would be appreciated. Can’t seem to get answers in the sites useless help section and there is no one to contact.”
That last one pretty much summed it up. The forum is more like a place to let your frustrations out with Facebook. I wonder If they read it and laugh at all the postings. I mean really.. I am sure there is someone from Facebook that monitors and reads all of the postings in their “Help Forum”. Remember Facebook we the users, are the ones that keep Facebook up and running. Without us, there would be no Facebook.
The problem is that Facebook has gotten so big, that the little people do not matter. It’s all about the mighty advertising dollar. They should look at how other companies help their customers using social media tactics. Not surprisingly, many of these companies use this very site to help their customers in real time. Word of advice Facebook… Try it…It really works when a customer can post on a real time forum and get answers.
OK there I got it off my chest. I was going to wait until the end of this article but I could not wait. So how did I get my profile back from Facebook? If you truly feel that you did not break any rules such as: impersonating someone, porn, threats, copyright infringement, using a bot, sex offender (had to add that), spam or any other major violations, then I feel if you follow these steps, you should be able to get your account re-activated.
1. Do Not Panic 
2. Email them at disabled@facebook.com Do not fill out the form if it is a personal Facebook account. Email them directly at the above email address. 
3. Be very polite when you email them. It is important that if you know what may have caused this that you let them know. It’s always best to be honest and sincere. Make sure you give them as much information as possible. Include all of the following
information:
* Full name
* Date of birth (month/day/year)
* Login email address
* Any additional information or questions (Honesty)
4. Do not at anytime come off really angry or bullish on your email. Do not make threats. Do not use foul language.
5. Email them just once, it is placed in a queue and responded to accordingly. Remember that Facebook has over 350 million
users. If Facebook was a country it would be the 4th largest country. So have patience. It can take over a month before
they respond.
6. If you are lucky, you will receive an email stating that your account has been re-activated. It will give you a short summary of why you may have been disabled and a warning. Do not respond. Consider yourself lucky.
If you receive an email such as I did:
Hi Alex,
Facebook aspires to be an environment where people can interact safely with their friends and people they know. Accordingly, we expect accounts to reflect mainly your “real-world contacts.” We do not endorse contacting strangers through unsolicited friend requests as they may be considered annoying or abusive.
To prevent this type of behavior, Facebook has limits in place that restrict the rate at which you can use certain features on the site. Your account was disabled because Facebook determined that you were going too fast when sending friend requests, despite being warned to slow down, or because your friend requests were being rejected at a high rate.
After further review of your account, we have determined that you violated our Statement of Rights and Responsibilities by misusing our site features to harass other users. We will not be able to reactivate your account for any reason. This decision is final.
Thanks for your understanding,
Remain Calm…Take a deep breath and answer them back politely. Believe it or not, It is a real person who responds to your emails.
I will get the frustration out for you by dissecting their response:
1. First thing I noticed was “Hi Alex” you say it like if we were friends who have not seen each other in years and were about
to give each other a hug. Ahh hello you just canceled my account.
2. They were my real world contacts. You guys really need to do something about this click through rate. You disabled my account because you thought I was spamming and harassing these people that had contacted me. Why don’t you just email them and
ask them If I was spamming or harassing them?
3. I was not sending friend requests. I was in-boxing people. Again, if you just emailed them, you would see that I know them.
4. Now here is a good one. You determined that I was HARASSING other people. Ahh hello… did you get any complaints about me or was this determination done because I going too fast when sending friend requests?
5. This one is just a killer: “We will not be able to reactivate your account for any reason. This decision is final.”
6. They saved the best for last. I am not even going to answer this one. What is wrong with this statement: “Thanks for your understanding” OK maybe I will, “Understanding you’re kidding me right!! I don’t undertsand….arrgghhhhh
OK so now that I let out my frustration, what do I do next? Well my friends, it is not over yet. This part will be the most important part. It is like giving a closing argument when your opponent has won the battle. It is not over until you try one more tactic. No, do not beg for mercy. HERE IS WHAT YOU NEED TO DO NEXT:
1. Even though they said the decision is final…it’s not. Reply to the sender. I say this because you will now be sending this email to a real person who is working on your case. Yes my friends, a real person. Not just an auto-responder.
2. Look at the name on the bottom of the email. When you reply to the email, answer to the person. So you should reply something like this: “Hello Jane” when replying directly to the person it becomes alot more personal. People tend to relate better and be more sympathetic to your needs than starting like this: “I do not understand why”
3. Again do not come off arrogant or nasty in your email. Picture yourself being on the receiving end if that email. I know you’re probably saying; “What about me and what they did to me” Forget about your feelings.
4. State your case to the detail. When it happened to me, I admitted that yes I ignored the rules. I apologized to them with an explanation. Be very detailed and even if you have to give them the account information or any information pertaining to what you did wrong…Do it. So if you used a bot, admit fault and give them the address of where you got the bot. If you were spamming, admit it and tell them it was done in error.
5. Finally, review the email and send it to them. Please make sure it is not harsh and that you do not attack them.
Remember this person is dealing with this issue all day, everyday single day. When they receive an email that does not come off with anger, they respect it and it increases your chances of having your Facebook account reversed.
I have had many friends who had their accounts reversed after taking my advise and following the steps listed above. If you follow what I tell you, believe me they will reverse it
Here is the email that was sent to me after I pleaded my case:
“Hi Alex,
Please keep in mind that we cannot provide you with any specific numerical limits for using the friend feature, since the warnings and blocks on your account are not determined by a pre-set numerical limit. Rather, warnings and blocks are determined by a number of different factors, such as speed, time, and quantity. This means that when you are allowed to resume using this feature, you must monitor the nature in which you do so (i.e. the speed at which you send and reply to friend requests, how many friend requests you send in a certain amount of time, etc.), rather than attempting to abide by any specific numerical limits. If you have any further questions, please visit our Help Center at the following address: http://www.facebook.com/help.php
Thanks for your understanding,”
I hope this helps everyone who is having this problem. Remember this will not work if you broke a major rule as I stated it the beginning of the article.
If you need more information feel free to contact me.
CONTACT INFORMATION:
Contact Name: Alex Miranda
Twitter: @prunderground
Facebook: prundergroundconnect
Email: amiranda@prunderground.com
Web: http://www.prunderground.com
About Alex Miranda
Alex,
Thanks for sharing your experience. I've been disabled also and found this a good resource. I appreciate you taking the time to share your knowledge.
I've emailed disabled@ … keep your fingers crossed for me
this works bro…thnk u so mchhhh!!!!!
Dear MR Alex ,
I have filled out that form
Will they not activate my account
I'm so sad
Help me
Please Alex , answer me
Mr ALex,
I get this messege when trying to aceess mu account
Account disabled
Your account has been disabled. If you have any questions or concerns, you can visit our FAQ page here.
does this mean my account has been permenetly disabled ??????
thanks so much for giving this advice. Yep, my account is disabled (through too much enthusiam on my part more than anything else) and now i'm just waiting for a response. The whole point of using slavebook is to make new friends… it's great when you add, then chat, and become “proper” friends – adding people is what keeps us interested! Like everyone else whose account has been disabled it's a real shock to find you've beome persona non grata. Login with another account and go to pages or groups where you've commented and nothing's there… you've been wiped off the facebook earth. It's VERY unnerving. And i feel so sorry for people who've been facebookers for a long time, have hundreds of contacts and it's now a big part of their lives. Maybe we should look at ourselves and realise that the internet is not a good way to make so-called “friends”.
Hi, This is Sandeep Goswamy and I had my facebook account disabled yesterday for no apparent reason. I have written to diasabled@facebook.com and got a reply
“Hi 'Sandeep',
Your account was disabled because your behavior on the site was identified as harassing or threatening to other people on Facebook. Prohibited behavior includes, but is not limited to:
• Sending friend requests to people you don't know
• Regularly contacting strangers through unsolicited Inbox messages
• Soliciting others for dating or business purposes
After reviewing your situation, we have determined that your behavior violated Facebook's Statement of Rights and Responsibilities. You will no longer be able to use Facebook. This decision is final and cannot be appealed.
Please note that for technical and security reasons, we will not provide you with any further details about this decision.
Thanks,
Gianna
User Operations
Facebook”
I have been only sending emails through my group having over 1000 members and only sending friend requests to friends suggestions that i recieve….
I have again patiently tried to explain my side of the story today & I hope they consider it …..
My major worry is that the groups that I created so painstakingly have suddenly become orphans… without a admin
I hate FB, it's so bad. no respect for people and users. And we are powerless, at least we can blab on http://OnlySin.com it may at least make me feel better. waiting for a new human social network. hope it helps
Hi, my facebook account is disable
plz re-actived my account i cn't no how to re-account my account.
Email:cookiesbaskitsmart@yahoo.com
My Facebook is not working right I tred to put of my computer the put back on that did not help.
I'm Paul Gerard Mazzola and I love my facebook so much.
My E-mail is at Paulgmazzola68@msn.com and I don't know konw how my facebook got so bad on me if there's a way can you help me?
facebook administration please enable my facebook account,this account is my life. i have many friend with which i'm able to contact only by facebook…! facebook is my life and if my account is disabled, so am i too please it would be my golden pleasure if you enable my facebook account name is zaib jan zehri and please enable my facebook accound facebook is my life my emal: zaibjainszehri@yahoo.com
Thank You for the advice and how to get my facebook back , ive only had if for about two months b4 they disabled me , it is one of the only ways i talk to family members that i hardly ever get to see and my boyfriend that i also hardley get to see i really appriceate the advice i was going crazy trying to figure out how to fix it
Hey, I just read your advice. It's very helpful
of course I didn't have any access to my hacked Fb account– but I have reported it. And I made a new one.
My account in Facebook was also disabled without any warning. Apparently, I just made it 1 week ago. I've asked the reason and they said that having two accounts violates their terms. My previous one just got hacked and also my registered email address
By the time they response my inquiry, I already regained access to my hacked email, so I wanted to reset a new password. Unfortunately, I didn't receive any “reset a new password” email from Facebook. At the end, it seemed that I owned two exact same accounts; one which I haven't had access into, and this is the problem for them.
I also copied my friend list and photos manually (sending new friend requests), is it considered as spamming for them?
I sent an email regarding this problem, but I got 2 same emails that the decision of disabling my accounts is FINAL. I don't think it's a fair decision. Would they reconsider it and fix my problem?
I'm very upset about it and I really want one of my account back X(
Thanks for the info Alex. I followed yor steps on how to e-mail Facebook. With some hope they will reactivate me. It is totaly beyond me as to why they disabled me. I have 96 friends, of whom are all personal friends, 98% of whom I was at school with. I also have set up 1 group again with friends and family of friends on it. 1016 people in total. With myself and another Admin who control the group strictly.
Why Facebook have deleted me I suppose only they will know.
Thanks for your tips Alex. I used them but I wasn't successful. My account was disabled two months ago and just recently, my cousin's one yesterday. I have attempted more than 5 times to get a proper response from the 'team'. But all I get is an automated response. I mean, you shouldn't get banned for 'adding too many friends'. Its a 'social networking website' and this makes no sense to me at all. I might need help with a formal e-mail as the ones I have sent are obviously taken no notice of. If anyone is willing to help out, please add alisahinoglu@hotmail.com
Thanks!
I just tried it too, they disabled me 1 hour ago, and before I found your site here I wrote them an e-mail to disabled@… but as I read your points on how to write them I made it like you, I just hope they enable it, cause its very important for me, i also made it very emotionally, hope to get a person too as an specialst whos working on my case
we will see, …
still no joy from Facebook on reactivating my account. Short of going down tho there London office and asking wtf is going on, I don't know wht else to do..
Well Facebook eventually got back to me and this is what they had to say.
Hi Michael-James,
Your account was disabled because your behavior on the site was identified as harassing or threatening to other people on Facebook. Prohibited behavior includes, but is not limited to:
• Sending friend requests to people you don't know • Regularly contacting strangers through unsolicited Inbox messages • Soliciting others for dating or business purposes
After reviewing your situation, we have determined that your behavior violated Facebook's Statement of Rights and Responsibilities. You will no longer be able to use Facebook. This decision is final and cannot be appealed.
Please note that for technical and security reasons, we will not provide you with any further details about this decision.
Thanks,
Chuck
User Operations
Facebook
What an absolute lot of crap they have come up with. Oh well I suppose I will just have to set up another account then…
I got exactly the same message back :S, but I still write to my User Operator and hope they re-activate it
I have since recieved another e-mail from Facebook saying they will not re-instate my account and their word is final. I cannot appeal. But since then I have found out that my account was shut down because an ex said I was harrasing her. Erm this ex is an ex from about 15 years ago and I never even knew she had Facebook. She has been nothing but torture since we split. She is seriously mentally unstable. So here's a note to everybody with ex's or skeletons in the closet. Block them before they can even get to you
Hi Ray,
Your account was disabled because you violated Facebook's Statement of Rights and Responsibilities. Prohibited behavior includes, but is not limited to:
• Creating or uploading content that is pornographic, sexually suggestive, or contains nudity
• Harassing other people with sexually explicit language
• Sending unsolicited friend requests or Inbox messages to people you don't know
You will no longer be able to use Facebook. This decision is final and cannot be appealed.
Please note that for technical and security reasons, we will not provide you with any further details about this decision.
Thanks,
Gianna
User Operations
Facebook
Hi Ray,
Your account was disabled because you violated Facebook's Statement of Rights and Responsibilities. Prohibited behavior includes, but is not limited to:
• Creating or uploading content that is pornographic, sexually suggestive, or contains nudity
• Harassing other people with sexually explicit language
• Sending unsolicited friend requests or Inbox messages to people you don't know
You will no longer be able to use Facebook. This decision is final and cannot be appealed.
Please note that for technical and security reasons, we will not provide you with any further details about this decision.
Thanks,
Gianna
User Operations
Facebook
Please help me out ?? What do i do now ??
Hi Ray,
Your account was disabled because you violated Facebook's Statement of Rights and Responsibilities. Prohibited behavior includes, but is not limited to:
• Creating or uploading content that is pornographic, sexually suggestive, or contains nudity
• Harassing other people with sexually explicit language
• Sending unsolicited friend requests or Inbox messages to people you don't know
You will no longer be able to use Facebook. This decision is final and cannot be appealed.
Please note that for technical and security reasons, we will not provide you with any further details about this decision.
Thanks,
Gianna
User Operations
Facebook
Some one please help me ??
I dont know what to do now ??
My e-mail is ray_boat_parts@yahoo.com
hello mr michael…thank your effort….
really i did this mistake when i added more people from my college but all people are my friends…..so my account no disabled
really i am in great problem now because all my lectures and lessons on my account…and i have exam at 25 / 6 / 2010
please…please i wanna help…
please i wanna back to my account….
i didn't any thing wrong…..if i did i am so sorry
but please i wanna back to my account there …beacuse i have exams
please help me
this my id account there on face
dawood20102001@yahoo.com
please ….
please i wanna help
please alll
please
please any body help me
please
hello all…thank your effort….
really i did this mistake when i added more people from my college but all people are my friends…..so my account no disabled
really i am in great problem now because all my lectures and lessons on my account…and i have exam at 25 / 6 / 2010
please…please i wanna help…
please i wanna back to my account….
i didn't any thing wrong…..if i did i am so sorry
but please i wanna back to my account there …beacuse i have exams
please help me
this my id account there on face
dawood20102001@yahoo.com
please ….
please i can't studyyyyy…any body help meeeeeeeeeeeeeee
pleaseeeeeeeeeeeeeeeeeeeeeeeee
wanna help
please
oh dear… so sorry for you… and now i am in a same situation like you guys… um just get soo upset… don understnd what to do… !!!
I have been disabled for daring to have the same name as a hollywood actress, and as it happens I owned the name for many years before she was even born. I was given no warning at all, I just went to log on and was told I'd been disabled because I was using a fake name. I went through the email links that they required and have heard nothing at all. I am really annoyed that they did not bother to check if it was my own name at all, my relatives on my page all have the same loast name and all of my friends refer to me by name and there is not one mention of the actress on my page at all… I really am peeved about all this.
Hi,
My facebook is still no enabled. i dont understand what is the ecact reason they disabled my account. i have sent saveral email stating that i do undertsatand face rights and responsibilities and will not do any thing agains that in the future. as i really need this account back. it contains many important information that i need urgently. facebook keep stating that its a final decision. but final decision of which mistake. i never got any warning from facebook. even if i did somethng wrong my accound should be disabled for sometime. as they should understand that its a very old account. i sent many emails and its going to be 3 weeks now and i still didnt get my account back. plz help me in this case. and someone plz tell me how to contact facebook direactly. Moreover if i was a spammer i would have just made a new account. i wouldnt ask for my account back. facebook should understand that. Plz activate my account asap. i,l be realu thankfull to you. naeemshah666@yahoo.com
Hello, mi account has been disabled, but the most important is my fan page! f I can not take back my account, I wonder how I can get my fan page. I have more than 2000 followers. I made an investment of more than 500 dollars on advertising to get them using facebook and I am the only administrator…I dont know what to do…i tried calling facebook, but nothing…
Have you ever got your account back to active? Please let me know. Thanks.
My account was disabled as well…and I send an email to disavled@facebook.com following alex's advice….and I hope there will be a solution… thats's what I wrote:
hello,
I have a situation with my account and i really need some assistance…
For about 3 years now I am owner of a facebook account under the name: “Hlias Sfiris” really active in applications…groups and friends chat (about 4k friends)…my date of birth is 17th of May 1986…My login e-mail address is Hlias_Hammer@hotmail.com (the one I am writing from)
A few days ago someone created a profile under the name: “Hlias Sf.” and started adding some friends i had… He had a photo of me…some information about me(some wrong)…my correct birthdate, my stydies etc… pretending to be me…I can not find who he'she is and try to offend him legaly…I really don't care about such a behaviour…
After some of my real life friends accepted him(or her) he/she told them that the other account was hacked…and asked them to report the old one… some of them did and as a result the original and real account was disabled… (http://www.facebook.com/gr_hammer). After facebook disabled the real account due to the reports that had for it, he/she changed the name of the account that had created to my full name: “Hlias Sfiris”Then he started talking to my friends with a really bad language… asking them to meet to have sex… telling incredible things… I had no idea…I realised what was happening when one of them call me and asked me why I was telling all these things… I was really upset… I entered facebook with a friends account and saw him trying to humiliate me to everyone… I instantly reported him with some friends I called and that account was disabled as well. The fake account's link before it was disabled was http://www.facebook.com/profile.php?id=10000133…
I don't know what to do… One thing is sure… I never lost my account's password… and I am the real Hlias sfiris… I have registered accounts in almost all the social networking sites (myspace, hi5 etc) with the same name and mail…(only one is under the mail pasfiris@otenet.gr, my older mail) and i can assure you I am the real owner and not a hacker…
I just want to let me know what more do i have to do except from waiting… I was just “attacked” by someone…not done anything wrong…Talking to someone from the support directly would be great… even via something like MSN, yahoo messenger or anything it is easier for you… plz contact me as soon as possible…
thanx for your time at first…and in advance for your answer that I hope will come.
Yours, Hlias Sfiris,
Athens, Greece
ok, i did what u said and they sent me a message back in a sec so thats not a human that am dealing with… this was my message and after it is the Re they sent me.
hi Sir or Madame,,,
* Full name : sami shihadeh
* Date of birth: (march/11/1982)
* Login email address: one_in_amilion@hotmail.com
my account was disabled and i would be more then happy if i can get it back, i think that my account was disabled because Facebook determined that i was going too fast when sending friend requests, despite being warned to slow down, or because my friend requests were being rejected at a high rate, but facbook warned me with a dialog box to fill in the characters to fill in the box to know if am human or not so i typed in those characters and continued whit adding friends “so i thought that this was ok” and the reason that i was adding those friends is because i needed alliance in my castle age game on facebook and that's the only reason.
You disabled my account because you thought I was spamming and harassing these people that had contacted me. Why don’t you just email them and ask them If I was spamming or harassing them? and the only reason i was adding them is because of the game “castle age really needs allot of army, and i was sending a message with the friend request saying “castle age alliance” and the people i was sending friend request to are the people who wrote on castle age recruit page on facebook saying “add me plz ….” or “i need more army”, they know that i just added them because of castle age game, am so sorry for doing that but i really thought that this was ok, I really need my account back I have allot of friends from far away and relatives that we share pictures of families and contact each other and I've gone so far in that game and it toke me months to be where i was.
thanks for your time at first…and in advance for your answer that I hope will come. please help me
this was there message that they sent in just a sec when i sent main
Hi,
Facebook has policies to stop behavior that other users Your account was disabled because your behavior on the site was identified as harassing or threatening to other people on Facebook. Prohibited behavior includes, but is not limited to:
• Sending friend requests to people you don't know
• Regularly contacting strangers through unsolicited Inbox messages
• Soliciting others for dating or business purposes
Your account will remain disabled while your case is pending. Unfortunately, we do not have a specific date for when a final decision will be made regarding your account.
For more information, we encourage you to view the following pages:
• Warnings section of the Help Center: http://www.facebook.com/help/?topic=warnings
• Facebook's Statement of Rights and Responsibilities: http://www.facebook.com/terms.php
Thanks for understanding,
The Facebook Team
so is that a good thing or every body gets that??
Hi,
Facebook has policies to stop behavior that other users may find annoying or abusive. Facebook’s security systems determined that you were repeatedly using the same feature or engaging in the same behaviors in a short period of time. Because you continued this behavior after receiving multiple warnings, your account was disabled. Facebook cannot provide any specifics on the rate limits that are enforced.
Your account will remain disabled while your case is pending. Unfortunately, we do not have a specific date for when a final decision will be made regarding your account.
For more information, we encourage you to view the following pages:
• Warnings section of the Help Center: http://www.facebook.com/help/?topic=warnings
• Facebook's Statement of Rights and Responsibilities: http://www.facebook.com/terms.php
Thanks,
The Facebook Team
email disabled@facebook.com and hope for the best. Be ready for a a fight.
Watch this video about facebook
http://www.youtube.com/watch?v=OvLVpls1qzk
Your account has been disabled. If you have any questions or concerns, you can visit our FAQ page here.